- Our working day is available from Monday - Friday 9am to 6pm.
- Closed on Weekend and Public Holidays.
- All payment transaction will be verified within 1-3 days depends on payment method.
- Our office is only available for parcel delivery only, NOT AVAILABLE for offline shop visit.
ORDER & PAYMENT
- All placed orders without payment will be valid for 24 hours only. After 24 hours, system will automatically cancel your order.
- We only accept payment via PayPal & Manual Banking (ATM Transfer / Cash Deposit / Online Transfer), other than that we do not accept any other payment.
- Refund is NOT available once payment is made.
- Nudecco reserved the right of cancel / reject order without prior notice when:
- Candle is not available for the current moment.
- Payment had not received in 24 hours after placing orders.
- Unable to track the payment proof / unsuspicious payment activities.
- We will refund store credits to your account when there's out of stock item.
- Store credit could be use in anytime, any item in our store.
- Store credit do not have expired date.
- Store credit is not transferable to CASH term.