TERMS & CONDITION

OUR BUSINESS

  1. All payment transaction will be verified within 1-3 days depends on payment method. 
  2. We do not have any offline store in the current moment.
  3. All candles are freshly made based on orders, thus we requires 2-3 days to made the candles before we could ship out all the orders.
  4. No rush orders.

ORDER & PAYMENT

  1. All placed orders without payment will be on hold for 24 hours only. Orders will automatically cancel if no payment received. 
  2. We only accept payment via PayPal & Manual Banking (ATM Transfer / Cash Deposit / Online Transfer), other than that we do not accept any other payment.
  3. Refund is NOT available once payment is made.
  4. Nudecco reserved the right of cancel / reject order without prior notice when:  
  • Candle is not available for the current moment.
  • Payment had not received in 24 hours after placing orders.
  • Unable to track the payment proof / unsuspicious payment activities.  

STORE CREDITS

  1. We will refund store credits to your account when there's out of stock item.
  2. Store credit could be use in anytime, any item in our store.
  3. Store credit do not have expired date.
  4. Store credit is not transferable to CASH term.